CRM Failure Reasons

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CRM initiative can become daunting sometimes because of the possibility of failure, which is not an abrupt event occurring all of a sudden. There are many reasons for the failure of CRM. A few have been listed below:

Too Many Features

Simple is better! Sometimes, bombardments of features in CRM software degrades its value.

Unclear Goals

Unclear goals can contribute a lot to CRM deployment failures. To avoid this hazard, keep your goals and deadlines clear.

Lack of Executive Sponsorship

Lack of executive sponsorship degrades CRM projects until they fail. So get their confidence and approval first and then proceed further.

Vendor and Price

The wrong vendor at the right price is no bargain. Select your vendor wisely. Ask every single question that comes to your mind and make yourself satisfied.


Over-promises made by a vendor can land you in a desperate condition. Evaluate the product yourself and use the trial version before making your final buying decision.

Learn more about CRM failures here.

Rolustech is a SugarCRM Certified Developer & Partner Firm. We have helped more than 700 firms with various SugarCRM Customization, Migrations and Integrations. Contact us today for your FREE Consultation Session to say good bye to CRM failures once and for all!

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