SugarCRM Authorize.Net Integration


There is a growing need to have have a single, centralized, consolidated platform from which you can carry out all your business activities. While CRM software has managed to fulfill the expectations of businesses to a large extent, there is still a lot left to be desired.

The Importance of integrating a PCI compliant payment gateway

SugarCRM is one such software that has managed to establish its footprint in the market in a very short span of time. It is loved by companies whether big or small as it empowers them to manage all aspects of their business easily and efficiently. The most important aspect of any business is managing its finances to ensure that sufficient funds are available in a timely manner for smooth functioning of their organization. With the world rapidly moving towards a cashless economy, there is unprecedented pressure on businesses to accept payments online through credit cards.

Integrating Sugar with a secure payment gateway is a query that we receive quite frequently. One such popular gateway is Authorize.Net.


Authorize.Net is a payment gateway service provider allowing merchants to accept credit card and electronic check payments through their Web site and over an IP (Internet Protocol) connection.

An Authorize.Net Payment Gateway account allows you to accept credit cards and electronic checks via Web sites, retail stores, mail order/telephone order (MOTO) call centers and mobile devices.

Authorize.Net Payment Processing Features

  • All major credit cards: Visa®, MasterCard®, American Express®, Discover®, Diner’s Club, JCB
  • Signature Debit Cards
  • Digital payment solutions: Apple Pay, PayPal, Visa Checkout

Why integrate Sugar with Authorize.Net?

If you are already a Sugar user and are looking to integrate a secure and reliable payment gateway with your CRM for credit/debit card transactions , Authorize.Net is a really good choice.

Your salespeople will no longer face the trouble of updating two systems simultaneously to keep the data in sync. Your client profiles will be organized and safely stored for easy access. The details of transactions done by customers will automatically be added into your CRM system and you won’t have to worry about receiving payments and processing them. The benefit? Your business processes will be streamlined as inefficiencies such as those caused by updating information manually will be taken care of.

Sugar integration with Authorize.Net- Case Study

We integrated Sugar with for Children’s cup, an organization that provides shelter to homeless people in Swaziland, Mozambique, Zimbabwe, and South Africa.

Children's Cup


Children’s cup needed to become PCI DSS compliant which requires companies to hold the cardholder’s sensitive information with a PCI compliant hosting provider. For them, this was absolutely necessary as the donors made recurring payments on a monthly basis and did not want to go through the hassle of entering their credit card information every time.

Integrating Sugar with Authorize.Net was one of the integrations that was carried out.

You can read the complete case study here.

Bottom Line:

Authorize.Net is an excellent option for your SugarCRM especially if you are a small to medium sized business. However, there are a plethora of other options available at your disposal when it comes to payment gateways. The best thing about Sugar is that it can be seamlessly integrated with any payment gateway that best fits your business model.  

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