Facing tremendous growth of their non-profit in recent years, Children’s Cup started using SugarCRM Professional for handling their donations’ lifecycle management. Children’s Cup had a WordPress website. Along with WordPress website, they used Open-cart as their e-commerce solution for online fundraising. They faced the trouble of handling two discrete systems simultaneously which consumed a lot of their team’s time and resulted in their business processes being highly inefficient.
Moreover, they also needed to become PCI DSS compliant which requires companies to hold the cardholder’s sensitive information with a PCI compliant hosting provider. For Children’s Cup, this was absolutely necessary as the donors made recurring payments on a monthly basis and did not want to enter their card information every time.