{"id":2796,"date":"2019-01-22T08:01:19","date_gmt":"2019-01-22T08:01:19","guid":{"rendered":"https:\/\/www.rolustech.com\/rtcxm\/?p=2796"},"modified":"2019-01-22T08:01:19","modified_gmt":"2019-01-22T08:01:19","slug":"rt-cxm-out-for-sugar-8","status":"publish","type":"post","link":"https:\/\/www.rolustech.com\/rtcxm\/rt-cxm-out-for-sugar-8","title":{"rendered":"RT CXM – Out for Sugar 8!"},"content":{"rendered":"

RT CXM Release Notes<\/b>
\n<\/b>GDPR Compliance<\/u><\/p>\n

    \n
  • Deletion of the parent (Lead\/Contact) deletes related tracks, notifications, and chats<\/li>\n
  • Parent (Lead\/Contact) has the option to download related cxm data<\/li>\n<\/ul>\n

    Fixed<\/u><\/p>\n

      \n
    • Same email creates two leads bug resolved<\/li>\n
    • Multiple lead records against a single visitor issue resolved<\/li>\n
    • Chat or Form Submission not converting to a lead error resolved<\/li>\n
    • RT Tracker View render failed error resolved<\/li>\n
    • Social Insights dashlet and rt_cxm_email module removed<\/li>\n
    • License page is not loading error resolved<\/li>\n
    • Bug Free installation and uninstallation<\/li>\n
    • Notes don’t get attached error resolved<\/li>\n
    • Not a Valid RTCXM User in dashlets after validation bug resolved<\/li>\n<\/ul>\n

      Special Instructions<\/u><\/p>\n

        \n
      • It is a good idea to perform Repair and Rebuild<\/i> after installation (not required)<\/li>\n<\/ul>\n

        Compatibility<\/u><\/p>\n

          \n
        • Compatible from SugarCRM 7.11 to 8.3 (onDemand installation requires plugins team assistance)<\/li>\n<\/ul>\n

          Release notes for RT CXM WordPress Plugin:<\/b>
          \nCompatibility:<\/u><\/p>\n

            \n
          • Compatibility from WordPress 4.5.0 to 5.0.3<\/li>\n<\/ul>\n

            Added:<\/u><\/p>\n

              \n
            • Help link for Google Analytics Settings<\/li>\n
            • Warnings to let User know that if the Plugin is not configured with SugarCRM the Live Chat and Form Submission Features will not be available.<\/li>\n
            • Live Chat Design Revamp<\/li>\n
            • Lead Form within the Chat<\/li>\n
            • Unread messages will show up as a green dot on the icon<\/li>\n<\/ul>\n

              Fixed:<\/u><\/p>\n

                \n
              • Timer for automated message to 15 seconds instead of 1 minute.<\/li>\n
              • CXM Automated message will appear only once.<\/li>\n
              • General Settings not able to store properly<\/li>\n
              • Message from WordPress not received in SugarCRM<\/li>\n
              • Failure to save Google Analytics UA property.<\/li>\n
              • Google Analytics authorization issue.<\/li>\n<\/ul>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

                RT CXM Release notes for Sugar 8.3. GDPR Compliance, Additions and fixes.<\/p>\n","protected":false},"author":1,"featured_media":2225,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-2796","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\nRT CXM - Out for Sugar 8! - RT CXM<\/title>\n<meta name=\"description\" content=\"We are delighted to announce the RT CXM now out for Sugar 8 with so many more new features and bug fixes\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rolustech.com\/rtcxm\/rt-cxm-out-for-sugar-8\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RT CXM - Out for Sugar 8! - RT CXM\" \/>\n<meta property=\"og:description\" content=\"We are delighted to announce the RT CXM now out for Sugar 8 with so many more new features and bug fixes\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rolustech.com\/rtcxm\/rt-cxm-out-for-sugar-8\" \/>\n<meta property=\"og:site_name\" content=\"RT CXM\" \/>\n<meta property=\"article:published_time\" content=\"2019-01-22T08:01:19+00:00\" \/>\n<meta name=\"author\" content=\"rolustech\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"rolustech\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.rolustech.com\/rtcxm\/rt-cxm-out-for-sugar-8\",\"url\":\"https:\/\/www.rolustech.com\/rtcxm\/rt-cxm-out-for-sugar-8\",\"name\":\"RT CXM - Out for Sugar 8! 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