{"id":2313,"date":"2016-01-15T12:08:48","date_gmt":"2016-01-15T12:08:48","guid":{"rendered":"https:\/\/rolustech.com\/rtsalesmap\/?page_id=2313"},"modified":"2016-01-15T12:08:48","modified_gmt":"2016-01-15T12:08:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.rolustech.com\/rtpentaho\/faqs","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"l-subsection\"><div class=\"l-subsection-h\"><div class=\"l-subsection-hh g-html i-cf\">[vc_row css=&#8221;.vc_custom_1452862683271{padding-top: 40px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; el_class=&#8221;no-padding-horizontal &#8220;][vc_column][vc_raw_html]JTNDc3BhbiUyMGNsYXNzJTNEJTIyaHIlMjIlM0UlM0MlMkZzcGFuJTNFJTNDZGl2JTIwY2xhc3MlM0QlMjJjb250YWluZXIlMjIlM0UlM0NkaXYlMjBjbGFzcyUzRCUyMnNlY3Rpb24taGVhZGluZyUyMiUzRSUzQ2gxJTNFRmFxcyUzQyUyRmgxJTNFJTNDc3BhbiUzRSUzQyUyRnNwYW4lM0UlM0MlMkZkaXYlM0UlM0MlMkZkaXYlM0U=[\/vc_raw_html][\/vc_column][\/vc_row][vc_row el_class=&#8221;container content-area&#8221;][vc_column][vc_column_text el_class=&#8221;faq-section&#8221;]\n<h4>Q1: Will this work with Sugar&#8217;s On-Demand service?<\/h4>\n<p>Yes, this will work whether you install it on your own servers or if you use Sugar&#8217;s On-Demand hosting.<\/p>\n<p>&nbsp;<\/p>\n<h4>Q2: Can I see for my Opportunities Module as a map able Module in SalesMap?<\/h4>\n<p>No, Current Version of Sales Map works for following Modules only:<\/p>\n<p>1- Accounts<br \/>\n2- Leads<br \/>\n3- Contacts<\/p>\n<p>&nbsp;<\/p>\n<h4>Q3: How do I make sure that my Non Geo Coded Records are converted into Geo Coded?<\/h4>\n<p>After successful installation of SalesMap Plugin, you need to perform following steps if you want to make sure that your Non Geo Coded Records are converted into Geo Coded.<br \/>\n1- Go under &#8216;Admin&#8217; of your Sugar Instance<\/p>\n<p>2- Click on &#8216;Scheduler&#8217; option, it will open all schedulers list running into sugar.<\/p>\n<p>3- Click on &#8220;Generate Lat and Long&#8221; Scheduler and check &#8220;Last Successful Run&#8221; value, this value&#8217;s date\/time must be near to current Date\/Time.<\/p>\n<p>4- Scroll down and check &#8220;Job Log&#8221;, this must be running on regular intervals, without any gap.<\/p>\n<p>5- Now go under Sales Map Module and View Map.<\/p>\n<p>6- Enter any Record&#8217;s Address into Postal Address field and &#8216;Refresh&#8217;, it will load pins for Geo Coded Records.<\/p>\n<p>Read for more info:\u00a0<a href=\"https:\/\/developers.google.com\/maps\/documentation\/geocoding\/#Limits\">https:\/\/developers.google.com\/maps\/documentation\/geocoding\/#Limits<\/a><\/p>\n<p>&nbsp;<\/p>\n<h4>Q4: No locations are showing up on SalesMap. What should I do now?<\/h4>\n<p>Try the above answer first. If that doesn&#8217;t seem to help then it is just a matter of time. There is a 1,000 record per day limit of translating addresses to geocode locations.<\/p>\n<p>&nbsp;<\/p>\n<h4>Q5: Is RT SalesMap compatible with SuiteCRM?<\/h4>\n<p>Yes! To keep up with the in-demand SuiteCRM market, we have worked on making our plugins compatible with this CRM. RT SalesMap is compatible with the all versions of SuiteCRM. (Note: RT SalesMap&#8217;s Sugar 6 package can be used for your SuiteCRM Instance.)[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1452862683271{padding-top: 40px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; el_class=&#8221;no-padding-horizontal &#8220;][vc_column][vc_raw_html]JTNDc3BhbiUyMGNsYXNzJTNEJTIyaHIlMjIlM0UlM0MlMkZzcGFuJTNFJTNDZGl2JTIwY2xhc3MlM0QlMjJjb250YWluZXIlMjIlM0UlM0NkaXYlMjBjbGFzcyUzRCUyMnNlY3Rpb24taGVhZGluZyUyMiUzRSUzQ2gxJTNFRmFxcyUzQyUyRmgxJTNFJTNDc3BhbiUzRSUzQyUyRnNwYW4lM0UlM0MlMkZkaXYlM0UlM0MlMkZkaXYlM0U=[\/vc_raw_html][\/vc_column][\/vc_row][vc_row el_class=&#8221;container content-area&#8221;][vc_column][vc_column_text el_class=&#8221;faq-section&#8221;] Q1: Will this work with Sugar&#8217;s On-Demand<\/p>\n","protected":false},"author":1,"featured_media":2475,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2313","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - RT Pentaho<\/title>\n<meta name=\"description\" content=\"Find out more about the features, benefits, and integration of RT Pentaho. 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