{"id":2583,"date":"2019-04-11T15:23:02","date_gmt":"2019-04-11T15:23:02","guid":{"rendered":"https:\/\/www.rolustech.com\/rttelephony\/?p=2583"},"modified":"2019-04-11T15:23:02","modified_gmt":"2019-04-11T15:23:02","slug":"rt-telephony-ready-for-sugar-8-with-a-whole-new-look-and-features","status":"publish","type":"post","link":"https:\/\/www.rolustech.com\/rttelephony\/rt-telephony-ready-for-sugar-8-with-a-whole-new-look-and-features","title":{"rendered":"RT Telephony – Ready for Sugar 8 with a whole new look and features!"},"content":{"rendered":"
[vc_row][vc_column][vc_column_text]Added<\/strong>
\n– Emoji feature for chatbox
\n– SMS Campaigns.
\n– SMS Templates for SMS Campaigns.
\n– URL Shortening for long urls in SMS Templates.
\n– Flexibility to grant\/revoke access to Chatbox\/SMS Campaigns.
\n– Realtime Call Duration display
\n– Get notified whenever an inbound call is missed or did not reach you.
\n– Get notified whenever an SMS Campaign is concluded.
\n– Ability to create contact\/lead for unknown numbers.
\n– Know why you are unable to call a particular number.
\n– Automatic creation of schedulars for SMS and Campaigns<\/p>\n

Changed<\/strong>
\n– Completely new UI for call box and chatbox.
\n– One click to forward a call
\n– Inbound call status to missed rather than canceled if call is not picked up
\n– Real time status update of an sms
\n– Translated target list types
\n– SMS Notification with record name instead of number only
\n– Optimization of code<\/p>\n

Fixed<\/strong>
\n–<\/strong> Default Country Code is not working
\n– Outbound Calls are not being recorded
\n– Voice mail is not working
\n– Call price is in negative
\n– Call comes even when session is expired
\n– When a call is forwarded to one admin, it gets forwarded to all available admins
\n– Accept\/Reject buttons are not hiding after accepting\/rejecting an inbound call
\n– Inbound calls are only logged in calls module if attended. Otherwise there is no record of the call.
\n– Right after installation of rt telephony, the user appears busy in inbound call status.
\n– Price is not set when outbound call is made to any account or lead
\n– Dialpad for outbound calls is not working from keyboard keys
\n– Notify user on trying to make new call while a call is already in progress.
\n– Call Account settings saved with empty fields<\/p>\n

Known issues:<\/strong>
\n1- Emojis appear at the start of text in chatbox when emoji picker is opened through emoji button.
\nTemporary solution: Use TAB key to open emoji picker to avoid this problem or after opening emoji feature, click in text-box where the emoji should be and then select emoji<\/p>\n

Compatibility:<\/strong>
\n– SugarCRM 7.9.2 to 8.3.0<\/p>\n

Special instructions:<\/strong>
\n– After installation, Please do:
\n– A quick repair and rebuild
\n– Rebuild JS Grouping Files
\n– Empty Cache and Hard Reload[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text]Added – Emoji feature for chatbox – SMS Campaigns. – SMS Templates for SMS Campaigns. – URL Shortening for long urls in<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-2583","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"\nRT Telephony - Ready for Sugar 8 with a whole new look and features! - RT Telephony<\/title>\n<meta name=\"description\" content=\"RT Telephony \u2013 Ready for Sugar 8 with a whole new look and features!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rolustech.com\/rttelephony\/rt-telephony-ready-for-sugar-8-with-a-whole-new-look-and-features\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RT Telephony - Ready for Sugar 8 with a whole new look and features! 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