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Support

When you serve the customers better, there is always a return on your investment. We understand that your time is extremely precious and you would not want to waste even a second when it comes to managing and serving customers. Having an excellent maintenance system for your CRM is equally important to ensure that business operations run smoothly without any delays and interruptions.Our team at Rolustech which comprises of project managers, technical architects, business analysts, quality assurance engineers and support professionals has over 10 years of experience in the CRM industry and is available 24/7/365 to help you out with any issues. With our extensive knowledge of SugarCRM, Salesforce, SuiteCRM and X2CRM Platform, we understand the common challenges and queries faced by users and design solutions so that you can focus exclusively on your business while we take care of your CRM needs. Moreover, we work to train  users to acquaint them with all the analytics and metrics they can use to take their Sales and Marketing to new heights and gain detailed business insights to gain followers.

We have the appropriate support processes in place: Project Management, Quality Assurance, Configuration Management, Communication Management, Documentation and Training. Whether you need technical assistance for some complicated development endeavor or end user training, an ongoing contract or minute support, we can help and steer you towards your ultimate goal.

We offer:

  • Telephone support
  • Chat support
  • Email support
  • Expert’s consultancy and advice
  • CRM Training
  • CRM Upgrades
  • Tailored analysis

Why choose Rolustech?

  • Quick response time 
  • Expert Knowledge
  • Flexibility
  • Tailored solutions

Rolustech provides a single point of contact to manage all aspects of your CRM, and we offer several packages of support so that you never end up paying more than you actually need. With our highly skilled  and professional team, you can forget all your worries and enjoy peace of mind knowing that the best CRM developers worldwide are available to assist you. We are just a call/email away.

 

 

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