Q1: Will this work with Sugar’s On-Demand service?

Yes, this will work whether you install it on your own servers or if you use Sugar’s On-Demand hosting.


Q2: Can I see for my Opportunities Module as a map able Module in SalesMap?

No, Current Version of Sales Map works for following Modules only:

1- Accounts
2- Leads
3- Contacts


Q3: How do I make sure that my Non Geo Coded Records are converted into Geo Coded?

After successful installation of SalesMap Plugin, you need to perform following steps if you want to make sure that your Non Geo Coded Records are converted into Geo Coded.
1- Go under ‘Admin’ of your Sugar Instance

2- Click on ‘Scheduler’ option, it will open all schedulers list running into sugar.

3- Click on “Generate Lat and Long” Scheduler and check “Last Successful Run” value, this value’s date/time must be near to current Date/Time.

4- Scroll down and check “Job Log”, this must be running on regular intervals, without any gap.

5- Now go under Sales Map Module and View Map.

6- Enter any Record’s Address into Postal Address field and ‘Refresh’, it will load pins for Geo Coded Records.

Read for more info: https://developers.google.com/maps/documentation/geocoding/#Limits


Q4: No locations are showing up on SalesMap. What should I do now?

Try the above answer first. If that doesn’t seem to help then it is just a matter of time. There is a 1,000 record per day limit of translating addresses to geocode locations.


Q5: Is RT SalesMap compatible with SuiteCRM?

Yes! To keep up with the in-demand SuiteCRM market, we have worked on making our plugins compatible with this CRM. RT SalesMap is compatible with the all versions of SuiteCRM. (Note: RT SalesMap’s Sugar 6 package can be used for your SuiteCRM Instance.)