TRACK INTERACT CONVERT CAPTURE
Know everything about your website visitors even before the first interaction Convert traffic into leads. Nurture them. Convert them into loyal clients All with RT CXM
The plugin collaborates in real time and pass on all the behavioral information from your website to your Sugar interface allowing you to correspond with users having all the knowledge you need. Enrich Experiences. Boost Sales. Strengthen Relationships.Drive Loyalty
It’s not just a plugin. It’s your very own Customer Experience Manager!
Whenever a user visits your WordPress website RT CXM starts tracking the visit information, for example: which pages the customer visited, how much time he spends on a page, how many times he visited the website, etc.
As soon as the user submits the ‘Contact Us’ form a new Lead is automatically created in your Sugar with the user’s information including his device and geo-location. Your sales team can now make more informed decisions on how to engage the customer.
In addition to all the tracking information RT CXM also pulls the lead’s Social information and Interests based on the email address and stores in your Sugar for better customer insight.
With real time chats you can start delivering right when the prospect seems interested in you. Your salesperson can, without a moment’s hesitation, offer the required service and close the deal.
RT CXM presents suggestions and insights to Sugar users if it feels that a user is showing interest for a particular product or service on the website.
If a client is repeatedly visiting your website, you can engage and see whether he needs any service. And of course there is always a possibility of cross selling and up-selling.
From pre-sales support, through deployment and after, everyone at Rolustech has been very responsive. High quality product with high quality services. Highly Recommended!
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