As a leading AI development company with over 17 years of expertise, we specialize in building AI-powered solutions that transform customer experience in retail, e-commerce, and events. Our CX agents combine LLMs, multi-modal AI, and advanced integrations to enhance engagement at every stage from discovery to delivery.
From virtual shopping assistants and automated returns to event concierge bots and sentiment-driven feedback analyzers, we design industry-specific AI agents that deliver measurable results. Whether you run a retail brand, manage an online store, or host large-scale events, our solutions are built to elevate customer satisfaction, boost revenue, and streamline support.
Unlock the potential of customer experience intelligence for your business today.
Why Customer Experience AI Matters for Modern Businesses
Customer experience is at the core of every purchase, event, and interaction. Yet most organizations struggle to provide 24/7 personalized support while managing scale.
Our Retail, Events & CX AI Agents empower enterprises to:
- Deliver always-on customer service through AI-driven assistants.
- Provide personalized product recommendations for higher conversions.
- Automate returns, order tracking, and FAQs to reduce support costs.
- Enhance event engagement with AI concierges and real-time updates.
- Extract insights from customer feedback and reviews to drive growth.
By combining LLMs, fine-tuned product models, and emotion-aware AI, we deliver experiences that feel human, empathetic, and responsive.
Our AI Agent Solutions
Virtual Product Consultant
Convert browsing into buying with contextual guidance.
- Asks discovery questions to understand customer needs.
- Recommends the right products in real time.
- Increases conversions and basket size.
Return & Support Agent
Automate post-purchase experiences with intelligent support.
- Handles order tracking, refunds, and FAQs.
- Reduces manual workload for human agents.
- Provides consistent, friendly support 24/7.
Event Concierge Agent
Make events seamless with real-time assistance.
- Sends reminders, session updates, and speaker details.
- Responds to attendee queries instantly.
- Scale engagement for hybrid and in-person events.
Customer Feedback Analyzer
Turn feedback into actionable insights.
- Analyzes reviews, ratings, and surveys.
- Detects sentiment and emerging trends.
- Suggests improvements for products and services.
Custom CX Solutions
Every retail and event brand has unique workflows. That’s why we design custom AI agents trained on your data, industry terms, and customer journeys. From AR/VR shopping bots to multilingual event concierges, our solutions adapt to your needs while ensuring secure, compliant, and scalable deployments.
How We Build Retail & Events AI Agents
AI Across Industries
Our AI solutions extend beyond retail and events, with tailored applications for:
- Financial Services – Automating KYC, fraud detection, and reporting.
- Healthcare – Enhancing patient engagement and clinical data analysis.
- Subscription & SaaS – Driving user onboarding and churn prediction.
- Legal & Compliance – Reviewing contracts and monitoring regulations.
- Logistics & Transportation – Optimizing routes and automating support.
The Future of Retail & Events AI Agents
We are shaping the future of customer experience with innovations like:
- AR/VR Shopping Assistants – Immersive virtual stores and showrooms.
- Real-Time Crowd Flow Agents – AI-driven scheduling and crowd management at events.
- Inventory Intelligence Agents – Adjusting stock levels based on customer demand trends.
This roadmap ensures your business stays ahead in delivering customer-centric innovation
Why Choose Our CX AI Agents?
Our expertise is trusted by global retailers, e-commerce brands, and event organizers. With us, you gain:
- Speed – Instant responses for shopping, support, and events.
- Engagement – Emotion-aware conversations that feel human.
- Scalability – Handle peak sales and event volumes effortlessly.
- Trust – Secure, explainable AI that builds customer confidence.
Frequently Asked Question
How do CX AI Agents improve retail and e-commerce?
They recommend products, automate returns and order tracking, and provide 24/7 customer support, increasing conversions while reducing operational costs.
Can your AI Agents support events and large gatherings?
Yes. Our Event Concierge Agents deliver reminders, updates, and instant responses, scaling engagement for hybrid and in-person events.
Are these AI Agents customizable for my brand?
Absolutely. We design custom CX solutions trained on your product data, customer journeys, and workflows to reflect your brand’s tone and requirements.
How secure are your AI-powered solutions?
We ensure enterprise-grade security, compliance, and explainable AI, protecting sensitive customer data while delivering transparent, reliable experiences.