SugarCRM Support & Maintenance

Your support should be as tailored as your solution.

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OverviewFAQ

Breathe Easy With Our Dedicated SugarCRM Support

Rolustech is a Certified SugarCRM Partner with one of the largest Certified Sugar Development Teams in the world. With our extensive experience and expertise, we can help you create bespoke CRM solutions that mirror your business.

SugarCRM support is not just an option; if you’re new to it or do not have a technical background, it’s a must. We understand that your time is extremely precious and you would not want to waste even a second when it comes to managing and serving customers. Our team at Rolustech, which comprises of project managers technical architects, business analysts, software engineers, quality assurance engineers, and support professionals has over a decade of experience exclusively in Sugar and is available 24/7 to help you out with any issues regarding any SugarCRM edition or version.

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Our SugarCRM Support Services

SugarCRM Debugging

We also offer quick troubleshooting solutions. We also debug existing SugarCRM modules along with providing a detailed report stating performance of your existing SugarCRM system and then recommend ways to enhance it.

SugarCRM Training

Our expert trainers help you understand different SugarCRM features & functionalities to get the best out of it. We teach you about SugarCRM dashboards, administration, modules, and how to use back end systems optimally.

Tailored analysis

We provide solutions that are merely tailored to your business requirements. We also use SugarCRM themes & templates to offer a fresh look to your application, with the help of advanced tools & techniques to enhance themes & templates.

SugarCRM Upgrades

Upgrades are crucial for your SugarCRM applications. Our team of experts stays updated with latest SugarCRM versions and their enhancements for implementing powerful features into your existing applications.

SugarCRM Data Backup

Backing up your customer data & information is very important. If you are unaware about the technology required, for data backup, outsource this task to our experts. We use the best technologies to back-up data and restore it safely.

SugarCRM Demo's

Leveraging our vast experience with SugarCRM, we can help familiarize you with the ins and outs of the SugarCRM ecosystem. Our guided walk-through will let you get the most out of your Sugar and enrich your overall experience.

How Can Rolustech Help You With SugarCRM Support?

24/7 SugarCRM Support

If you choose us, you will get 24/7 SugarCRM support and maintenance services to make sure your SugarCRM solution’s performance is always above the mark. Our experts will find a solution for you regardless of how the complex the issue may be.

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Salesforce Maintenance

We will resolve all issues with our comprehensive range of SugarCRM maintenance services. We use user management, security management, reporting, and routine checkups are a few best services that keep your CRM solution smooth and functional.

Data Management

We promise to manage all your data-related concerns with complete confidentiality. Our experts are here to handle and administer your SugarCRM system’s data functionalities from the beginning of the process till the end, giving you a bunch of solutions.

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Strategic Planning

Our team will help you from step 1, helping you create a roadmap to realizing long term ROI with executive goal-setting workshops, business process reviews, and more. All this will be planned out for you and tailored in a way best for your business.

Integration Updates and Support

Gone are the days you will have to wait for updates, now have real time synchronization at your fingertips. We will monitor your integrations, troubleshoot any updates and issues and finally, help you build custom API integrations to keep you at the top.

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Troubleshooting

We always improve and upgrade your system with the best functionalities. Our SugarCRM developers will be sure to deliver you a smooth experience and don’t worry about any complications, we have perfect solutions for them.

SugarCRM Demos

Leveraging our vast experience with SugarCRM, we can help familiarize you with the ins and outs of the SugarCRM ecosystem. Our guided walk-through will let you get the most out of your Sugar and enrich your overall experience. We’ll help you understand the basics of Sugar and also assist you in setting up and managing our powerful SugarCRM plugins.
Our SugarCRM Demo Services are absolutely free and cover the following:

  • SugarCRM Live Action Demo Video
  • SugarCRM Feature Demo
  • SugarCRM Screencast Demo
  • SugarCRM Audio Demo

Let Us Support You!

Rolustech provides a single point of contact to manage all aspects of your CRM, and we offer several packages of support so that you never end up paying more than you actually need. Over the years, we have achieved widespread recognition in the SugarCRM Community due to our competence and technical prowess. Customer satisfaction is of utmost importance to us and we strive for it unrelentingly. Send us your Support requests and our team will take it from there and solve all your support issues. As a Certified SugarCRM Partner firm, we guarantee an excellent and timely approach to all your queries. With our highly skilled SugarCRM developers and engineers, you can forget all your worries and enjoy peace of mind knowing that the best SugarCRM developers worldwide are available to assist you. We are just a call/email away.

With our extensive knowledge of the SugarCRM Platform, we understand the common challenges and queries faced by Sugar users and design solutions so that you can focus exclusively on your business while we take care of your CRM needs. Moreover, we work to train Sugar users to acquaint them with all the analytics and metrics they can use to take their Sales and Marketing to new heights. Whether you need technical assistance for some complicated development endeavor or end-user training, have an ongoing contract or require minute support, we can help and steer you towards your ultimate goal.

Why Rolustech?

  • All point SugarCRM Services

    We have proven expertise in rendering end-to-end SugarCRM services including Customization, Implementation, Integration, Maintenance, and Support.

  • Centre of Excellence

    We have a dedicated team of over 50+ certified professionals having comprehensive domain proficiencies.

  • SugarCRM Partners

    We are a consulting partner with competencies offering a broad array of services.

  • Industry Expertise

    Expansive expertise in driving digital transition through SugarCRM services across industries including healthcare, insurance, finance, gym, and law and many more.

  • Extensive Service Portfolio

    Comprehensive SugarCRM consulting services and product customization portfolio spanned across multiple SugarCRM plugins, custom field solutions, and SugarCRM Licensing.

    Quality Assured

    Agile and proven delivery methodology with in-built quality checks.

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Q. Does Rolustech provide support for SugarCRM Community Edition?

Yes. Although Sugar CE has reached its end of life, you can still avail our services for future SugarCRM development, maintenance, and support.

 

Q. What support services can I avail through SugarCRM Support?

With SugarCRM Support, you can avail email support, SugarCRM Training, tailored analysis and much more.

 

Q. What support services can I expect with Sugar Support?

Our support services include implementation of any changes required or the resolution of issues that you might be facing, all done within a pre communicated time frame.

 

Q. Do you offer support for older SugarCRM versions and SugarCRM Community Edition?

Yes, support is provided for older Sugar versions as well as for SugarCRM Community Edition.

 

Q. Why should I choose Rolustech for my SugarCRM support needs?

 

There are a number of reasons that would justify this choice. The first is that Rolustech has an experienced SugarCRM Certified Team that has some of the best-in-class skills when it comes to SugarCRM. Furthermore, Rolustech provides support for previous versions of Sugar, especially the Sugar Community Edition.

 

Q. What company provides support for SugarCRM for businesses in the US?

 

Rolustech provides SugarCRM support services to businesses in the US as well as in other parts of the world. Get in touch with us for more information regarding our SugarCRM support services.

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How can we help you?


Contact Sales

  • US +1 415 800 4489
  • UK +44(0)207-993-8524
  • PK +92(0)423-640-7166

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