Salesforce Sales Cloud
Sales Cloud by Salesforce is the hub for Sales related CRM activities. Sales Cloud offers a consolidated view of the entire sales process, with deep insights of the customer journey. Multiple device functionality lets you monitor team performance and sales process from any device anywhere. Increase the productivity of your Sales team with the state-of-the-art UI that provides a 360 degree view of your customer with Predictive Lead Scoring, Automated Activity Capture, and Lightning Dialer elements. The Sales Cloud comes with Salesforce Einstein functionality baked in, giving you the ability to fetch the data from the sales process through Artificial Intelligence. Numerous tools and workflows along with back-end connectivity with social media platforms help create a personalized sales experience for your customers. Automated CPQ features and AppExchange integrations serve as the icing on the cake, making Sales Cloud the perfect Sales platform for all Sales and Customer Acquisition needs.
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Sales Cloud Services
Files Sync and Share
Support Services have turned into an integral business component with the advent of the Subscription era. Make use of the Salesforce Service Cloud to give your customers an effective personalized experience. The Salesforce Service Cloud comes with clever features powered by Artificial Intelligence that bring the right information to your Salesforce Support agents, monitor customer behaviors and predict their actions. The Service Cloud takes customer support and interaction to a whole new level with a standardized dashboard and Telephony Integration. Strengthen your Customer Support team with Salesforce Service Cloud to help them track customer orders, history, cases and more in one place.
Service Cloud Services
Lightning Service Console
Asset and Order Management
Custom Reports and Dashboards
Social Customer Service
Salesforce Marketing Cloud
Bring order to your marketing efforts and pull them off life support with Salesforce’s Marketing Cloud. Make the most of Marketing Cloud tools to target your marketing efforts with the help of many features. Let’s take a look at some of the offerings: Marketing cloud overview, helps pull customer data from numerous sources to understand behaviors, purchase preferences, and habits. Map out customer journeys, predict changes and use real-time events to trigger customers. Pardot helps automate common marketing tasks with Salesforce Marketing Cloud. Send automated emails based on predefined triggers with an ExactTarget Salesforce Integration, use customer data to send personalized messages, or target your prospects activities by integrating Marketing Cloud with social media platforms. And digital marketing with Salesforce includes social studio harnesses customer activities on social platforms to give you market intelligence on your products and services.
Marketing Cloud Services
Marketing Cloud Overview
Digital Marketing with Salesforce
Marketing Cloud Personaliztion
Marketing Cloud Engagement
Salesforce Community Cloud
Unify your business ecosystem in one place with the Salesforce Community Cloud. Diversify your market intelligence by engaging your partners, customers and employees in this cloud based collaboration platform. The Community Cloud serves to increase customer satisfaction across the board with data integrations and increases online brand recognition. The Salesforce Community Cloud is divided into 2 types, Salesforce community cloud: take customer relationships to the next level by providing them with a medium that lets them interact, share and provide feedback about your brand and services and Salesforce Partner Community: Bring all Salesforce Partners, including vendors, resellers and distributors, to give a boost to your sales. Provide them with a platform and serve as a liaison for mutual benefits.
Community Cloud Services
Responsive Mobile Experience
Customizing and Branding
Salesforce Commerce Cloud
Revitalize your organization’s eCommerce operations with Salesforce Commerce Cloud that delivers a streamlined experience across multiple platforms. With a range of scale-able options including digital, social media and mobile integrations, the Commerce Cloud brings you all the eCommerce Essentials you need to give your customers the perfect shopping experience, including:
- Seamless implementation of new sites, new features, and new integrations.
- Unified multi-site management with built-in localization capabilities i.e. currencies and languages.
- Cloud-powered environment that eliminates redundancies and provides a seamless customer experience
Commerce Cloud Services
Unified Shopping Experiences
AI Powered Personalization
Commerce Cloud Endless Aisle
Reports and Dashboards
Cloud Order Management
Apps, IoT and Analytics Cloud
Apps, Internet of Things (IoT) and Analytics (Salesforce Einstein) work in conjunction with the other Salesforce Cloud Platforms and provide valuable insights. Salesforce App Cloud equips developers with all the tools to create and deploy verified cloud applications, thus eliminating hardware compatibility issues. The Analytics Cloud provides unprecedented sales and marketing functions that help target customers throughout the pipeline and beyond. IoT harnesses data from Smart devices to large industry appliances to bring deeper customer insights to the forefront for your Sales and Marketing operations.
All point Salesforce Services
We have proven expertise in rendering end-to-end Salesforce services including Customization, Consulting, Development, Implementation, Integration, and Support.
Centre of Excellence
We have a dedicated team of over 30+ certified professionals having comprehensive domain proficiencies.
We are a consulting partner with competencies offering a broad array of services.
Expansive expertise in driving digital transition through Salesforce services across industries including healthcare, insurance, finance, gym, and law and many more.
Extensive Service Portfolio
Comprehensive Salesforce consulting services and product customization portfolio spanned across Sales Cloud, Service Cloud, Marketing Cloud, Finance Cloud, Community Cloud, Non Profit Cloud, and Pardot.
Q. Is Sales Cloud good for small businesses?
All Salesforce Clouds Services, including Sales Cloud, are cloud-based with a SaaS model. This means that the software can be scaled depending upon the needs of the organization. The Sales Cloud provided innumerable benefits to both small businesses and large enterprises with its customer information centralization and task automation functionalities.
Q. Do Salesforce Cloud Platforms work on Mobile?
Yes, Salesforce Cloud is supported on a number of different mobile platforms.
Q. How secure is my data on Salesforce Cloud Platforms?
Salesforce uses a robust security architecture and is trusted by more than 150,000 companies across the world. From organizational security to user security and program security, Salesforce is a platform that provides security and control over each aspect of your business.
Q. What are the different types of Salesforce Clouds?
The different types of Salesforce Clouds are Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud and Commerce Cloud. There are 5 types of Salesforce Cloud Services:
- Sales Cloud
- Marketing Cloud
- Service Cloud
- Community Cloud
- Commerce Cloud
Q. Why should I use Salesforce Marketing Cloud?
Salesforce Marketing Cloud is a great platform for marketing teams to run personalized marketing campaigns, track critical metrics and maximize ROI on marketing.
Q. What is the difference between Salesforce Sales Cloud and Salesforce Service Cloud?
Salesforce Sales Cloud is a complete sales solution and helps in lead management, opportunity management, and sales management, etc. whereas Salesforce Service Cloud is focused on case management, case escalation, and delivering better customer service.
Q. Why does Salesforce Use Cloud Services?
Cloud computing grants businesses access to powerful features without actually having to invest in expensive hardware. Salesforce uses cloud services to provide its users with cutting-edge CRM software.
Q. Which Salesforce Cloud is best for my business?
Salesforce has a number of cloud services. Each service equips businesses with a suite of powerful features. The “best” Salesforce cloud service for your business depends on your needs and requirements.
Q. How much does Salesforce cloud cost?
Just like any other Salesforce service, the cost of Salesforce Cloud varies depending on your requirements. Salesforce Cloud’s packages start from $25 per user per month and scale up depending on which package you choose.