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Product Support & Maintenance

Revitalize Your Business With Rolustech

The current business landscape is diverse and constantly evolving. Whether it’s your business practices or methodologies, everything is bound to change as older technologies are cast out in favor of newer and better ones. We provide system-wide maintenance to continually add more value to your business through various enhancements and improvements to your existing product. This helps us provide you the competitive edge you need to stay ahead of your competitors and expand your clientele while retaining existing customers. We are driven by a passion for customer service, best-in-class quality and devotion to results with a goal to consistently exceed our clients’ expectations.

We have a highly professional team comprising of seasoned Consultants, Developers, Project Managers, Quality Assurance Engineers and Support Professionals located across three continents. Our experts employ proven approaches to product maintenance and aim at providing you the best possible experience with our company while giving you the confidence that we are available for your assistance whenever you may need it.

Product Maintenance Services

Product Support

System Updates

Troubleshooting

Security Patches

Bug Fixing

Optimize Performance

Why choose Rolustech

Customers are the single most valuable asset of our company. Your satisfaction is of the utmost importance to us and we strive unrelentingly to achieve it. Therefore, we thoroughly understand and analyze your unique requirements and customize our product development and maintenance processes accordingly. We are always mindful of our customers’ business objectives and take all of their reservations and considerations into account when proposing a maintenance strategy.

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Product Support Services

Upgrades

Maintenance

Migration

Enhancements

Support

Other Support Services

Our Product Maintenance and Support Process

Requirement Gathering
First, we acquire the documentation and processes followed by your software developers. The details help us define maintenance goals.
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Product Analysis
After requirement collection, we rely on our vast knowledge and experience in the industry to analyze your program and decode its objectives to understand the complexity and self- descriptiveness.
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Maintenance Proposal
Once we are through with the program analysis, we devise the best software product maintenance strategy and prepare a comprehensive maintenance proposal that will be furnished for your approval.
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Analyze the Infrastructure Stability
We also evaluate the scalability and stability of your business infrastructure to understand and combat the potential for the ripple effect.
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Testing
We also evaluate the scalability and stability of your business infrastructure to understand and combat the potential for the ripple effect.
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Product Release and Reporting
Once we receive approval for product release, we compile our strategies and actions in a legible and comprehensive report for future references.
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