OverviewFAQ
Breathe Easy With Our Dedicated Salesforce Support
We want to make sure there are no bumps on the road once you’re on the Salesforce platform. Back-end processes are complicated and can be quite frustrating, considering not everyone has the technical finesse to find their way through them. Focus your attention on your business and leave managing and serving customers to us.
Being a certified Salesforce Partner with 10 years worth of experience in the industry, we put our extensive knowledge and expertise tp task in all the Salesforce implementations, customization, integrations and support services we offer. Familiar with both Salesforce Lightning and Classic, we understand common challenges and queries faced on the Salesforce platform and design solutions that take care of all your needs. Whether you need technical assistance with bug identification or a new feature implementation, we’re here 24/7 to help you out with any issues regarding any Salesforce version. Sit back and let us help steer you towards your ultimate goal.
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Our Salesforce Support Services
Implementation Monitoring
Our dedicated Salesforce professionals will monitor the activities of your Salesforce implementation. We will then give recommendations for areas of improvement to ensure your Salesforce solution offers a seamless experience.
Continuous Administration
Our Salesforce experts will help you administer your systems functionality 24/7. We will manage your security management, training and demos, giving you a range of support services based on your business requirements.
Bug Fixing
Our team will improve your existing infrastructure by identifying and resolving all the errors in your current system. We will review codes and fix performance issues to make sure there is smooth functioning of your Salesforce solution.
Salesforce Customization
Giving your Salesforce solution a competitive edge is our main priority. Our experts are always up to date with the latest Salesforce customizations and technologies of the CRM world to help you offer the most advanced services to your customers.
Application Maintenance Support
We will provide you with long-term application maintenance services and support. This includes debugging, modification of applications functionality, expansion, and other means to increase application’s life.
Performance Support
To ensure a seamless customer experience, we offer improvement plans that maximize the potential of your existing Salesforce infrastructure. You also benefit from higher productivity and performance of your workforce.
How Can Rolustech Help You With Salesforce Support?
24/7 Salesforce CRM Support
If you choose us, you will get 24/7 salesforce CRM support and maintenance services to make sure your Salesforce solution’s performance is always above the mark. Our experts will find a solution for you regardless of how the complex the issue may be.
Salesforce Maintenance
We will resolve all issues with our comprehensive range of Salesforce maintenance services. We use user management, security management, reporting, and routine checkups are a few best services that keep your CRM solution smooth and functional.
Data Management
We promise to manage all your data-related concerns with complete confidentiality. Our experts are here to handle and administer your Salesforce system’s data functionalities from the beginning of the process till the end, giving you a bunch of solutions.
Strategic Planning
Our team will help you from step 1, helping you create a roadmap to realizing long term ROI with executive goal-setting workshops, business process reviews, and more. All this will be planned out for you and tailored in a way best for your business.
Integration Updates and Support
Gone are the days you will have to wait for updates, now have real time synchronization at your fingertips. We will monitor your integrations, troubleshoot any updates and issues and finally, help you build custom API integrations to keep you at the top.
Marketing Automation
Rolustech will make sure your Salesforce implementation goes to the next level. Unlock your ideal customer journey through marketing automation with our team of creative minds.
Troubleshooting
We always improve and upgrade your system with the best functionalities. Our Salesforce developers will be sure to deliver you a smooth experience and don’t worry about any complications, we have perfect solutions for them.
Salesforce Demos
Take advantage of our vast experience and get all the help you need about the Salesforce ecosystem. Find all the ins and outs with our guided walkthroughs and get a complete look at what you’re getting. Whether you’re a small business or an enterprise, we’ll help you reap the most out of your product and enrich your experience. Get assistance with Salesforce basics and Salesforce Cloud Apps to set yourself up perfectly for what’s in store.
Our Salesforce Demo Services are absolutely free and cover the following:
- Salesforce Cloud Demo
- Salesforce Lightning and Classic Demo
- Salesforce Industry Vertical Demo
- Salesforce Einstein Demo
- Out of the Box Features Demo
Let Us Support You!
Rolustech provides a single point of contact to manage all aspects of your CRM, and we offer several packages of support so that you never end up paying more than you actually need. Over the years, we have achieved widespread recognition in the Salesforce Community due to our competence and technical prowess. Customer satisfaction is of utmost importance to us and we strive for it unrelentingly. Send us your Support requests and our Salesforce Consultants will take it from there and solve all your support issues. As a Certified Salesforce Partner firm, we guarantee an excellent and timely approach to all your queries.
You may already have Salesforce experts within your organization. But it can be overwhelming for one person to handle. Rolustech provides a single point of contact to manage all aspects of your CRM, and we offer several packages of support so that you never end up paying more than you actually need. Over the years, we have achieved widespread recognition in the Salesforce Community due to our competence and technical prowess. Customer satisfaction is of utmost importance to us and we strive for it unrelentingly. Send us your Support requests and our Salesforce Consultants will take it from there and solve all your support issues.
Why Rolustech?
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All point Salesforce Services
We have proven expertise in rendering end-to-end Salesforce services including Customization, Consulting, Development, Implementation, Integration, and Support.
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Centre of Excellence
We have a dedicated team of over 30+ certified professionals having comprehensive domain proficiencies.
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Salesforce Partners
We are a consulting partner with competencies offering a broad array of services.
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Industry Expertise
Expansive expertise in driving digital transition through Salesforce services across industries including healthcare, insurance, finance, gym, and law and many more.
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Extensive Service Portfolio
Comprehensive Salesforce consulting services and product customization portfolio spanned across Sales Cloud, Service Cloud, Marketing Cloud, Finance Cloud, Community Cloud, Non Profit Cloud, and Pardot.
Q. Which Salesforce Cloud edition is right for my business?
The Salesforce Edition you choose to go with depends largely on your specific requirements. Here’s a brief overview of what you can expect to get from each edition:
- Salesforce Lightning Essentials: Out-of-the-box CRM for up to 5 users starts at $25/user/month. Also includes access to Trailhead, Einstein, and the Salesforce AppExchange
- Salesforce Lightning Professional: Essentials + Unlimited users, marketing campaign management, contracts, and order along with accurate sales forecasts and customizable dashboards $75/user/month
- Salesforce Lightning Enterprise: Professional + Workflow automation, deeper customization, expansive integrations, and more. Starts at $150/user/month
- Salesforce Lightning Unlimited: Enterprise + unlimited online training, over 100 admin services, and 24/7 toll-free support. Starts at $300/user/month
Q. What resources can I use to learn more about Salesforce?
Salesforce has a number of different resources to help users get the most out of their Salesforce platform.
AppExchange:
- A marketplace for numerous third-party Salesforce applications
- Partner Community: Interact with Salesforce Partners, Experts to learn and discover more
You can also schedule a meeting with our team for training sessions.
Q. What support services can I avail through Salesforce Support?
Salesforce support services can help you maintain your CRM platform and keep it up and running. Salesforce support services vary from case to case. If you’re interested in learning more about our Salesforce support services, you can schedule a free business analysis with our team.
Q. Which support services does Rolustech provide for Salesforce?
Rolustech’s support services include:
- Expert consultancy & advice
- Email support
- Salesforce training
- Upgrades
- Tailored analysis
Q. When do you need Salesforce support?
In case of any Salesforce technical problems, unexpected issues, and troubleshooting errors, you should go for Salesforce Support.
Q. How can I get in touch with Rolustech for Salesforce Support?
Simply fill out our Contact form or call us at US +1-310-492-5564 or UK +44(0)207-993-8524 and get the best solution for all your Salesforce-related issues.