Salesforce Support Services | Rolustech

Salesforce Support & Maintenance

Breathe Easy With Our Dedicated Salesforce Support

We want to make sure there are no bumps on the road once you’re on the Salesforce platform. Back-end processes are complicated and can be quite frustrating, considering not everyone has the technical finesse to find their way through them. Focus your attention on your business and leave managing and serving customers to us.

Being a certified Salesforce Partner with 10 years worth of experience in the industry, we put our extensive knowledge and expertise tp task in all the Salesforce implementations, customization, integrations and support services we offer. Familiar with both Salesforce Lightning and Classic, we understand common challenges and queries faced on the Salesforce platform and design solutions that take care of all your needs. Whether you need technical assistance with bug identification or a new feature implementation, we’re here 24/7 to help you out with any issues regarding any Salesforce version. Sit back and let us help steer you towards your ultimate goal.

Salesforce Support Services

Implementation Monitoring

Our dedicated Salesforce professionals will monitor the activities of your Salesforce implementation. We will then give recommendations for areas of improvement to ensure your Salesforce solution offers a seamless experience.

Salesforce Customization

Giving your Salesforce solution a competitive edge is our main priority. Our experts are always up to date with the latest Salesforce customizations and technologies of the CRM world to help you offer the most advanced services to your customers.

Continuous Administration

Our Salesforce experts will help you administer your systems functionality 24/7. We will manage your security management, training and demos, giving you a range of support services based on your business requirements.

Application Maintenance Support

We will provide you with long-term application maintenance services and support. This includes debugging, modification of applications functionality, expansion, and other means to increase application’s life.

Bug Fixing

Our team will improve your existing infrastructure by identifying and resolving all the errors in your current system. We will review codes and fix performance issues to make sure there is smooth functioning of your Salesforce solution.

Performance Support

To ensure a seamless customer experience, we offer improvement plans that maximize the potential of your existing Salesforce infrastructure. You also benefit from higher productivity and performance of your workforce.

How Can We Help?

24/7 Salesforce CRM Support

If you choose us, you will get 24/7 salesforce CRM support and maintenance services to make sure your Salesforce solution’s performance is always above the mark. Our experts will find a solution for you regardless of how the complex the issue may be.

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Salesforce Maintenance

We will resolve all issues with our comprehensive range of Salesforce maintenance services. We use user management, security management, reporting, and routine checkups are a few best services that keep your CRM solution smooth and functional.

Data Management

We promise to manage all your data-related concerns with complete confidentiality. Our experts are here to handle and administer your Salesforce system’s data functionalities from the beginning of the process till the end, giving you a bunch of solutions.

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Strategic Planning

Our team will help you from step 1, helping you create a roadmap to realizing long term ROI with executive goal-setting workshops, business process reviews, and more. All this will be planned out for you and tailored in a way best for your business.

Integration Updates and Support

Gone are the days you will have to wait for updates, now have real time synchronization at your fingertips. We will monitor your integrations, troubleshoot any updates and issues and finally, help you build custom API integrations to keep you at the top.

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Marketing Automation

Rolustech will make sure your Salesforce implementation goes to the next level. Unlock your ideal customer journey through marketing automation with our team of creative minds.

Troubleshooting

We always improve and upgrade your system with the best functionalities. Our Salesforce developers will be sure to deliver you a smooth experience and don’t worry about any complications, we have perfect solutions for them.

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Salesforce Demos

Take advantage of our vast experience and get all the help you need about the Salesforce ecosystem. Find all the ins and outs with our guided walkthroughs and get a complete look at what you’re getting. Whether you’re a small business or an enterprise, we’ll help you reap the most out of your product and enrich your experience. Get assistance with Salesforce basics and Salesforce Cloud Apps to set yourself up perfectly for what’s in store.
Our Salesforce Demo Services are absolutely free and cover the following:

  • Salesforce Cloud Demo
  • Salesforce Lightning and Classic Demo
  • Salesforce Industry Vertical Demo
  • Salesforce Einstein Demo
  • Out of the Box Features Demo

Let Us Support You!

Rolustech provides a single point of contact to manage all aspects of your CRM, and we offer several packages of support so that you never end up paying more than you actually need. Over the years, we have achieved widespread recognition in the Salesforce Community due to our competence and technical prowess. Customer satisfaction is of utmost importance to us and we strive for it unrelentingly. Send us your Support requests and our Salesforce Consultants will take it from there and solve all your support issues. As a Certified Salesforce Partner firm, we guarantee an excellent and timely approach to all your queries.

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You may already have Salesforce experts within your organization. But it can be overwhelming for one person to handle. Rolustech provides a single point of contact to manage all aspects of your CRM, and we offer several packages of support so that you never end up paying more than you actually need. Over the years, we have achieved widespread recognition in the Salesforce Community due to our competence and technical prowess. Customer satisfaction is of utmost importance to us and we strive for it unrelentingly. Send us your Support requests and our Salesforce Consultants will take it from there and solve all your support issues.

FAQs

Frequently Asked Question

Salesforce offers various resources for learning, including Trailhead, which is a free, gamified platform that provides interactive training and learning paths for different Salesforce roles. Salesforce also has a documentation library, community forums, and online training courses. You can also attend Salesforce events and webinars to learn about the latest Salesforce products and solutions.

Salesforce Support offers various support services, including phone and email support, online case submission, and access to the knowledge base. Depending on your Salesforce edition, you can also avail of additional services like 24/7 support, technical support, and customer success resources.

Rolustech provides various support services for Salesforce, including customization and development, integration services, data migration, training and consultancy, and ongoing support services like maintenance and optimization.

You may need Salesforce support when you encounter issues with your Salesforce instance, need help with customization and development, require assistance with data migration, or need training and consultancy services to optimize your Salesforce usage.

You can get in touch with Rolustech for Salesforce Support by visiting their website, www.rolustech.com, and filling out the contact form. You can also email them at info@rolustech.com or call them at +1-310-492-5564.