Q. What is meant by integration in Salesforce?
A typical enterprise may use several different applications. However, these are often not designed to seamlessly work with one another and with Salesforce out of the box. Salesforce integration with these apps helps organizations achieve greater levels of operational consistency, efficiency, and quality. Each application can have data, business logic, presentation, and security layers, all of which are possible targets for integration.
Q. What is the Salesforce Integration Process?
The Salesforce Integration Process can vary depending upon the third-party application. However, in most cases the process is:
- Get Authentication Code from External Application
- Use code to get Access Token
- Connect with External API on Third-Party Platform
Q. How are Salesforce integrations different from Salesforce plugins?
Salesforce plugins are ready to deliver products that can be downloaded to add functionality offered by a third party app within Salesforce. Integrations also provide functionality from third-party apps within Salesforce, however, integrations are developed specifically for the users that require the specific functionality in a given app and are not readily available to be downloaded by everybody.
Q. Is it possible to integrate accounting apps with Salesforce?
Yes, there are multiple accounting apps, including but not limited to QuickBooks and Xero, that can be integrated with Salesforce depending on the specific needs of the user.
Q. Is it possible to integrate telephony apps with Salesforce?
Yes, it is possible to integrate telephony apps with Salesforce that can allow users to make and receive phone calls as well as text messages from within Salesforce.
Q. Why choose a Certified Partner for Salesforce Integration?
Roustech is a certified Salesforce partner with an experience spanning over 11 years. We have a dedicated team of Salesforce experts that has delivered countless projects across different industry verticals. Let us know about the software that you wish to integrate with Salesforce and we’ll help you integrate it seamlessly.
Q. Is it possible to integrate email clients with Salesforce?
Yes, it is possible to have email clients integrated with Salesforce so you can send and receive emails and even get reminder notifications to reach out to customers all in the same place.