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Healthcare Services CRM Platform

It has become increasingly difficult and inefficient for the people working in the medical sector to manage the histories and schedules of their patients. The expectations of the clients have risen to a point where the clinics require technology driven solutions to carry out and streamline their business processes. Today, doctors and patients alike, are looking for solutions which allow them to view their appointments, histories and let them interact with each other with simple clicks. 

Taking the transformative trends into account Rolustech has developed a cloud based Medical Services Platform which empowers the doctors and the clinical staff to meet the rising expectations of their patients. It allows the doctors and the clinic staff to keep track of their patients, including their appointments and issued prescriptions; providing them a one window view of their patients. It also provides the patients the ability to view their upcoming appointments, their medical history and prescriptions that were issued out to them. It also allows medical practices to better market themselves and attain qualified prospects.  

The entities involved in today’s medical services platform are the Doctors, Patients, Clinical staff, Appointments, Inventory and Insurance for patients

Doctors Module

This module lists all the doctors along with their detailed information and weekly schedule. From a doctor’s point of view, Rolustech’s Medical Services Platform gives them a bird’s eye view of their day and includes components like 

  •  Weekly Schedule
  •  Medical histories of patients
  •  Issued Prescriptions
  •  Invoices
  •  Clerical staff assigned to doctors
  •  Equipment used

Patients Module

This module lists all the patients of the clinic. Using this, a member of the staff, can view detailed information about a particular patient including their personal details, medical history, diagnosis and scheduled appointments. The prescriptions and invoices that were issued including their current status.  Some other components of this module include:

  • Payment History
  • Insurance Details and Reimbursements
  • Attachments like reports and scans
  • Status updates

Clinical Staff

This module contains all the members of the clerical staff including the receptionists, nurses and the maintenance crew. It shows their personal details, including their designation and the doctors they are associated with.  Some components include:

  • Weekly Schedule
  • Employee Type
  • Equipment Used

Patient Portal

Each patient will have an online portal where they can log into and view all of their medical history, including their reports, the prescriptions issued to them, their past appointments and the doctor’s notes from those appointments. Using this portal, the patients can also view their upcoming appointments and schedule new ones.

Prospects Tracking and Conversion

Most medical practitioners lack the ability to attract prospects and following up on them. According to an estimate typical clinics are only able to convert only 15% of the prospects. Using, Rolustech’s Medical Services Platform, clinics can now actively engage in marketing campaigns and increase their clients.

Customized Dashboard View

With Rolustech’s Medical Services Platform,doctors will have their own personalized dashboards where they are a able to view their upcoming appointments and with a click of a button, retrieve all the information contained for a particular patient.

Reports

The Reports module will offer advanced reporting functionality to provide useful insights from the collected data. This will allow the management to monitor and improve their business performance. Some out of the box reports include:

  • Number of patient visits per week, month & year.
  • Revenue earned per doctor
  • Business growth rate over a period.

We look forward to explaining all the ways Rolustech can help your clinic reach new heights with the medical cloud and help you build close relationships with your patients.

HEALTHCARE SERVICES CRM

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