PayPal Integration for SugarCRM – Pay Bills, Send Money from your CRM

  • Home
  • Blog
  • PayPal Integration for SugarCRM – Pay Bills, Send Money from your CRM

What is a Payment Gateway?

A payment gateway is an application on an e-commerce website that allows the website to link the client payment account with the website’s account. Payment gateways allow you to charge your customers’ credit/debit card directly from your website when they purchase online. A SugarCRM integration with such a payment gateway could be immensely useful, let’s find out how!

The Importance of integrating a PCI compliant payment gateway

With the world rapidly moving towards a cashless economy, there is an unprecedented pressure on businesses to accept payments through credit and debit cards. A CRM integrated with a payment gateway will align your business model and will also help you to grow your customer base. However, it is extremely important the payment gateway is reliable and ensures a secure transaction. This paves the way to explore the PCI (Payment Card Industry) compliant gateway which basically ensures that all the sensitive data entered by customers is well protected.


PayPal Holdings, Inc. is an American company operating a worldwide online payment system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. PayPal is one of the world’s largest Internet payment companies. The company operates as a payment processor for online vendors, auction sites and other commercial users. PayPal uses data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud.

PayPal Features:

1. Online payments without directly using your debit or credit card.

2. Send funds to other PayPal accounts quickly and efficiently (in over 100 supported currencies).

3. Convert and withdraw PayPal funds to any supported bank account.

4. Android, iOS and Windows Phone apps are available.

5. Sellers can create and manage invoices right from the app

6. Requests payment from anyone using their email address, even if they don’t have a PayPal account.

Why Integrate SugarCRM with PayPal?

Sugar is a master in CRM software and likewise, so is PayPal is in e-commerce. By integrating both of them, you can enjoy a number of benefits such as:

Automated Recurring Billing (ARB)

ARB allows you to bill your customers at specific intervals. The intervals can be set differently for different customers.

Synchronized Transaction History

All the transactions taking place in PayPal are automatically synced and maintained against records in Contacts, Leads, and Opportunities. Sugar users can also view payment dates, successful and failed payments and upcoming payments. With this, the manual work required for entering the billing information is also greatly reduced.

Payment Notifications

With this integration, you can receive all payment-related notifications right inside Sugar. This feature gives you a real time reporting facility.

Efficient and Secure Data Storage

Your client’s billing information remains completely protected and is stored safely.

Order Management and Tracking

With this integration, you get a complete order management support and tracking option on a single platform.

Key Takeaway!

The integration of PayPal with your SugarCRM opens up a wide range of possibilities and makes the payment and billing processing in your business smooth and secure. So what are you waiting for? Pick up the pace and contact us today for the seamless integration of your SugarCRM with PayPal. Given a plethora of other payment gateway options, our team of dedicated Sugar experts and developers can help you find the right fit after a FREE Business Analysis.