Founded in 2004 and based in Cupertino, California, SugarCRM enables businesses to create extraordinary customer relationships. Through their innovative and affordable CRM solution, Sugar, they enable businesses to provide superior customer experience across their organization.
Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar puts individual in the driver seat by offering a perfect fusion of the simplicity, mobility, and social aspects of a consumer app with the sales optimization of conventional CRM. Built on the most common Open Source, web technologies, SugarCRM is the most extensible and flexible solution on the market.
Salesforce is the company behind one of the world’s leading cloud based CRMs. Salesforce began in 1999, with a vision of changing CRM forever, including the way how it is delivered and used. Salesforce has evolved into one of the most innovative and comprehensive CRM solutions, capable of addressing all of your business needs. Salesforce products run entirely in the cloud so there’s no expensive setup costs, no maintenance and your employees can work from any device with an internet connection. This especially makes their products and services suitable for small businesses and large scale enterprises alike.
The Salesforce Customer Success Platform offers a comprehensive host of services including sales force automation, customer service and support, marketing automation, digital commerce, community management, analytics, application development, IoT integration, collaborative productivity tools and professional cloud services to enables you to manage all interactions with your customers and prospects from within the platform. This allows your organisation to grow and build more meaningful and lasting relationships with your customers.
X2CRM – X2Engine Inc. is an open source sales CRM software company which designs and builds X2CRM CRM, a fast and compact marketing, sales and customer service application.
X2CRM’s primary mission has always been to provide a comprehensive, yet cost-effective and easy-to-use, sales, marketing, and customer service system for businesses that can help them retain and acquire customers. By offering features like marketing automation and process management out of the box, X2CRM strives to empower its customers and provide them a good return on investment quickly. Their incredible solution has been deployed over 40,000 times across more than 160 countries.
Founded in 1996 as AdventNet, the Zoho Corporation has steadily evolved into a multi-national business software development company over the course of its existence. Perhaps, what’s more remarkable is that it has managed to this without any outside capital. Zoho focuses heavily on investing in engineering research and development in efforts to come up with innovative products that address the unique needs of their customers.
Zoho offers web-based business tools and information technology solutions, including applications for CRM, IT management, email, project management, invoicing, email marketing, social media management, an office suite and internet of things management platform. Over 30 million users leverage Zoho’s extensive suite of online business, collaboration and productivity applications.
INBOX25 has been providing marketing solutions for over 7 years now. Over the course of this time, their platform has evolved into the most comprehensive marketing automation solution for Sugar and Salesforce.
The Inbox25 platform sets out to bridge the efforts of your marketing and sales teams and promote interdepartmental harmony, making it easier and more efficient than ever to collaborate. It offers real-time bi-directional data exchange with your CRM to ensure more responsive and timely marketing programs. It comes equipped with a wide variety of crucial marketing automation features such as lead management, email marketing, social marketing, drip campaigns and journey management.
Riva is the leader in CRM and email integration. Its mission is to helps companies improve CRM adoption, drive sales productivity, and bridge gaps between CRM, Line-of-Business, and email systems.
Instead of relying on email plug-ins or special mobile apps to sync CRM data, Riva provides seamless, server-side integration of email clients for the leading CRMs including Salesforce and Sugar. Riva has been catering to businesses of all sizes since 2008. It is trusted by over 1,200+ companies, including 50 Fortune 500 companies, 15 of the world’s largest banks, numerous Global 1000 companies and small and medium size companies.
DocuSign is the pioneer of the leading eSignature solution of the same name. By completely eliminating the need for paper and automating critical workflows, this innovative solution helps businesses save time and money, while staying secure and legally compliant.
Their cloud-based platform allows companies of all shapes and forms to quickly and easily make nearly every agreement, approval process, or transaction digital—from almost anywhere in the world, on practically any device. As a result, a total of over 300,000 customers and more than 200 million users worldwide leverage DocuSign to create, upload, and send documents for multiple parties to sign electronically.
The San Francisco-based Twilio has been a key player in the communications game for over a decade. It provides communication APIs for SMS, voice and video that companies like Netflix, Uber and Airbnb leverage to integrate Twilio’s supreme communication capabilities into their own products and services. In fact, Twilio powers communications for over 40,000 businesses around the world.
Twilio offers unparalleled levels of customization, allowing businesses to reach customers in the ways they prefer, and engage them effectively using context fueled interactions. Thus, allowing businesses to ensure highly personalized customer experiences that are crucial to their brand’s success.
Based in Maryland, 3CLogic is the leading provider of pure and hybrid cloud contact center solutions. They offer a seamlessly integrated multichannel and Computer Telephony Integrations (CTI) platform for today’s enterprise businesses. They provide inbound, outbound, and blended solutions for finance, real estate, insurance, E-Commerce, healthcare, and education sectors, complementing their existing operational workflows and/or on-premise legacy systems. 3CLogic provides businesses a unified 360-degree view that lets them optimize and analyze client interactions for either sales, customer support, or call center organizations. 3CLogic is Built on a unique architecture hosted on AWS that enables them to achieve unparalleled security, scalability, system flexibility and reliability.
Act-On is a subscription-based software-as-a-service product for marketing automation. It combines a gamut of essential tools for email marketing, landing pages, social media prospecting, CRM integration, lead management, webinar management, and analytics.
Revered by small to medium sized businesses for its ease-of-use, simplicity and cost-effectiveness, Act-On delivers innovation to empower marketers to do the best work of their careers. Act-On is the only integrated workspace to address the needs of the customer experience, from awareness and acquisition, through retention and loyalty. With Act-On, marketers can drive better business outcomes and maximize customer lifetime value.
