Salesforce is the company behind one of the world’s leading cloud based CRMs. Salesforce began in 1999, with a vision of changing CRM forever, including the way how it is delivered and used. Salesforce has evolved into one of the most innovative and comprehensive CRM solutions, capable of addressing all of your business needs. Salesforce products run entirely in the cloud so there’s no expensive setup costs, no maintenance and your employees can work from any device with an internet connection. This especially makes their products and services suitable for small businesses and large scale enterprises alike.
The Salesforce Customer Success Platform offers a comprehensive host of services including sales force automation, customer service and support, marketing automation, digital commerce, community management, analytics, application development, IoT integration, collaborative productivity tools and professional cloud services to enables you to manage all interactions with your customers and prospects from within the platform. This allows your organisation to grow and build more meaningful and lasting relationships with your customers.