Access sugar instance at two different platforms simultaneously Via REST API


In SugarCRM, two users cannot simultaneously access the same instance. Another user logging into the same system results in the session expiration of the other. To avoid this scenario, let the New Rest API (in sugar 7) know that the other user isn’t coming from the same desktop client. To do this, change the platform’ parameter  to something other than “base”, “mobile”, or “portal” etc. as directed below.







   “platform”:”other_app” // change ‘other_app’ parameter.



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