4 Unique Ways SugarCRM Solves CRM Challenges

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(Updated on July 2021)

[In 2020 SugarCRM 10 was released offering a wide array of new functionality. The added features and previous fixes result in greater ways to solve CRM challenges. This version allows smoother third-party integrations and larger scalability. You can read up on the latest edition of SugarCRM: Sugar 10 here.]

Early into your CRM adventures, you’ll realize that it’s more of a bittersweet ride. There are numerous challenges that you need to overcome to ensure the smooth running of your CRM. But what if I told you that there’s a certain CRM that can take care of all the hassle for you? Enter SugarCRM. SugarCRM can take care of all your CRM challenges so you can focus your attention on your sales and service teams.

Let’s take a look at 4 unique ways SugarCRM solves CRM Challenges. (Also take a look at these Common Myths About SugarCRM).

Simplified Third-Party Integrations

Third-Party Integrations are important for businesses because they provide essential functionality crucial for business processes. Sugar stands up to the mark in more ways than one. SugarCRM is that one kid in high school who’s friends with everybody. Sky’s the limit when it comes to what software you can integrate with SugarCRM. From QuickBooks to DocuSign to our very own SugarCRM Plugins, Sugar sits well with all. The simplification of these integrations allows endless customization that ensures that your CRM is capable of handling all your business needs. Whether it’s consolidating all your information and data in one place or bringing a functionality to the front on your SugarCRM, everything can be achieved rather easily.

Data Protection and Security

SugarCRM was one of the first CRM platforms to enforce GDPR compliance and has actively been leading the front for privacy management and data protection. SugarCRM comes with numerous components that help you sort out roles and provide access accordingly. With SugarCRM, you can define privileges and give access to team members and managers differently, depending on predefined requirements. Organizations tend to grow exponentially with a CRM in place and thus need their security and privacy issues sorted out. SugarCRM employs mechanisms to ensure that you never have to worry about security and protection.


As previously mentioned, CRM often serves as a platform for rapid growth in organizations. You want a CRM that’s capable of handling an expansion when the time comes. Migration to a large platform is not financially or practically feasible. With SugarCRM, you get a CRM that can be scaled according to the needs of your business. Designed keeping large businesses in mind, SugarCRM works efficiently for both small business and large enterprises alike. Hop onto Sugar as a startup and never worry about your CRM again.

We at Rolustech use the most effective Extraction, Transformation, and Loading (ETL) tools to make migrations easy and seamless. If you’re looking for a SugarCRM Migration, contact us for a free consultation session.

CRM Adoption Issues

Making your organization adopt a CRM and come up to speed can be a daunting task to undertake. It’s also one of the biggest reasons that render organizations incapable of maximizing returns after a CRM implementation. SugarCRM helps with the adoption process with its simple and easy usability features that are readily understandable. With SugarCRM, you don’t have to worry about CRM adoption in your organization. Additionally, SugarCRM users can also utilize the best SugarCRM plugins such as SugarVoice to easily stay updated with their schedule, set reminders, find out what’s happening and stay on top of their day.

Key Takeaway

A number of challenges are affiliated with the adoption of a new CRM. Meeting those challenges is not as easy as it may sound. Therefore, you need a CRM system which causes the least number of issues for your enterprise. Such is SugarCRM, which not only poses fewer CRM challenges but also helps you solve them in an efficient yet effective manner.

Rolustech is a SugarCRM Certified Developer & Partner Firm. We have helped more than 700 firms with various SugarCRM Customization, Migrations and Integrations. Contact us today for your FREE Consultation Session. We will be happy to assist you!