Your Complete Guide to Salesforce Nonprofit Cloud

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As salesforce has different product clouds such as marketing cloud, sales cloud, and service cloud, there is one more product that is exclusively designed for nonprofit organizations and that is salesforce Nonprofit Cloud. It has changed the way how nonprofit organizations handle and maintain their customer data. It was prepared to allow organizations to streamline their processes and execute their strategy properly.

What is Nonprofit Cloud?

All the constituents and organizations are integrated at one place through the salesforce nonprofit CRM Platform. It allows the smooth running of all the operations and in this way nonprofit teams manage customer data and donations with the help of one integrated platform. The organization can keep a record of its donors and volunteers in the system, connect people with the causes and also target the audience easily.

Where Non Profit Cloud is used?

It is suitable for companies of all sizes, from small community organizations to multination NGOs and foundations. There are almost 47000 nonprofit organizations around the world that are using this CRM platform to help manage their processes and operations.

How does it work?

Nonprofit Cloud works by allowing you to break down restrictions between your fundraising, program management, marketing, and technology teams by providing everyone with a single, shared view of your organization and all of its stakeholders. Nonprofit Cloud helps you stay organized and see the impact of your operation by automating tasks and providing you with more time to recruit, track, engage, and retain more contributors and volunteers.

Features of Non-Profit Cloud

  • Program Management
  • Account Management
  • Lead Management
  • Campaign Management
  • Donation Management
  • Security and Users Setup
  • Data Migration
  • NPSP Analytics
  • Training and Adoption
  • Fundraising
  • Marketing Automation & Engagement

 

Benefits of Nonprofit Cloud

1. Keep Data in Place

The primary advantage of Salesforce for NGOs is that it reduces clutter and allows for the creation of more actionable technology plans in a more organized manner. How we can do this? Built-in functions in the nonprofit Salesforce cloud assist NGOs in creating and designing tailored workplaces for each individual engaged. Non-profits frequently struggle to manage activities such as fundraising, funding, and their employees. Salesforce assists them in overcoming these obstacles. The Nonprofit Cloud platform allows you to create personalized dashboards for different teams to make it easier for them to manage and fulfill their tasks.

2. Accurate Reporting

Organizations have to maintain the data of their fundraising activities, donations, seminars, and programs precisely. It is highly important to keep the data updated because it has a direct impact on their output and missions. So, choosing a salesforce nonprofit cloud is the solution to this, as it is known for its accuracy and reliability.

3. Increase Operational Efficiency

One of the many advantages of using salesforce nonprofit CRM is an increase in the operational efficiency of employees.  All the employees and even partners of the nonprofit organizations can communicate spontaneously. The enhanced communication makes the employees satisfied and that ultimately helps employees to achieve the objective of the organization.

4. Customization

The ability to customize Salesforce is one of the most convincing reasons for organizations to use it. NGOs can adjust the functionality of the nonprofit cloud software to meet their daily operational needs. Most NGOs, on the other hand, work in the same way; some have different purposes and needs. Salesforce Customisation comes in handy here because it allows users to get a hang of standard features and functionalities to help them reach their specific goals.

5. Cost-Effectiveness

Salesforce’s pricing is another interesting argument for NGOs to use it. Over 32000 NGOs around the world are currently using Salesforce Nonprofit Cloud. Salesforce’s “The Power of Us Program” provides affordable products and initiatives to organizations. The first ten subscriptions for NGOs are absolutely free as part of the Power Us Program. Following the free trial, businesses can take advantage of different deals at reduced pricing. Salesforce will become a true partner for nonprofits, assisting them in connecting with their customers and expanding their reach in a timely and cost-effective manner.

 6. Immense Support

Salesforce has a large community of users, so if you have problems with its various features, capabilities, dashboards, or layouts. Experts will always be available to assist you with the finest possible options. Salesforce Nonprofit Cloud enables fundraising NGOs to request help at any time and from any location. Whether you need technical support or help with your dashboard, its partner program will connect you with timely support to help you with all of your questions.

 

Rolustech is an Official Salesforce Partner firm and has completed several projects in Salesforce Integration, Customization, Implementation, and more. Contact Us
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