Facing tremendous growth in recent years, Children’s Cup started using SugarCRM Professional for handling its donations’ lifecycle management. Children’s Cup had a WordPress website. Along with the WordPress website, it used OpenCart as its e-commerce solution for online fundraising. Children’s Cup faced the trouble of handling two discrete systems simultaneously which consumed a lot of time of its team and resulted in highly inefficient business processes.
Moreover, it also needed to become PCI DSS compliant which requires companies to hold the cardholder’s sensitive information with a PCI compliant hosting provider. For Children’s Cup, this was absolutely necessary as the donors made recurring payments on a monthly basis and did not want to enter their card information every time.