Our certified CRM experts carefully analyzed Murano Connect in order to understand all of its requirements. We then began working on a comprehensive solution for the company. Our team proposal’s consisted of:
- The development and implementation of a customized CRM solution
- Developing and integration strategy for the new platform
- Collecting Murano’s existing data and migrating it to the new platform
After presenting our proposal to Murano, our team began its work.
We started off by developing a customized CRM solution for Murano. Our team added email functionality, custom reports, custom views, and several other customizations to the new platform. Our efforts increased the functionality of Murano’s platform and helped make it more relevant for the company’s business processes. We also worked on improving the platform’s security by introducing 2-factor authentication and device recognition capabilities.
All of these customizations helped mold the platform into a unique solution for Murano. A solution that not only met all of Murano’s requirements to the letter but also improved the company’s functionality.
Murano was using several different applications along with its manual data management system. In order to replace the manual system without disrupting Murano’s business processes, it was important to integrate these applications with their new platform.
Our team carried out CRM integration that merged Murano’s new platform with other applications. This helped create a seamless platform through which Murano could use all of its existing applications. The most valuable integration for Murano was between the new platform and Google Charts.
In order to enable Murano’s new platform, all of the company’s existing data was migrated to the new platform. Our team started off by developing a data migration plan for Murano.
We identified inaccuracies in Murano’s existing data and fixed them before starting the migration process. We carefully executed Murano’s migration process to ensure that its data remained intact and secure throughout the process.