Sicom Testing had no dedicated system in place to manage its sales, leads, and other business processes. Due to this, the company had been having a hard time maintaining its efficiency. Sicom Testing reached out to Rolustech and shared its problem with us. We recommended that Sicom invests in a customized CRM solution that would automate its business processes and also improve the company’s ability to collect, process, and maintain its data.
Sicom needed a solution that would help them automate tasks such as order management, payment protocols, and test schedules. The company also needed a solution that would enhance its ability to analyze data.
In order to fulfill Sicom’s requirements, a comprehensive solution was needed. Our team analyzed Sicom’s business carefully in order to develop a better understanding of Sicom Testing worked. Based on the insight that we obtained, we proposed the following to the company:
Our team took several steps to customize a new CRM instance and mold it into something that would meet Sicom’s needs to the letter.
Our team helped Sicom Testing pick an ideal CRM solution and then we began its customizations. We implemented workflow automation in order to improve Sicom’s overall efficiency. We also developed and implemented a number of custom modules that increased the overall functionality of its CRM platform.
We also made customizations to how Sicom’s CRM presented data. Our team developed custom reports and responsive dashlets as well.
