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Urban Riders

Client's Profile

Urban Riders is one of the leading fitness clubs in Turkey with multiple franchises located in various cities. The club is well known for providing excellent fitness and training services to its clients and helping them adopt a healthy lifestyle.

Challenges

An increasing amount of internet traffic was being routed to Urban Rider’s website through mobile devices. In order to make the decision making process more convenient and swift for the customers, Urban Riders decided to have its own mobile app so the customers could have all the information at their fingertips even when they were on the move.

Solution

After holding several meetings to discuss their needs and figure out their exact business requirements, our experts decided to build a mobile app. The app had the following salient features:

  • Customers could book their training sessions without any hassle. They could view the seating plan and book a seat according to their preferences.
  • Customers could view the profile of all the instructors and choose the instructor they liked.
  • Instructors could post their training videos which customers could view and as a result design their workout accordingly.
  • Payment gateways were integrated so customers could make payments, view their billing history and monthly transactions on their mobiles.
  • Campaign management feature was added through which the company could launch campaigns on special events. Customers would automatically get updates related to any offers or discounts which they could avail.

Results

Having vast experience in developing mobile apps for different industry verticals, we built a solution based on solid implementation methodologies that fully served the business needs of Urban Riders. A gamut of features were added in the app which enhanced customer engagement, augmented sales and empowered Urban Riders to effectively communicate with its clients.

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