Salesforce is one of the most popular CRM solutions out there, and for good reason. It provides businesses with a suite of powerful tools that let them enhance their business processes. A lot of people learn Salesforce in order to further their careers or to familiarize themselves with the platform when their company adopts it. Whether you’re considering to learn Salesforce for your professional development, or you’re looking to help your employees get on board with your new CRM solution, Salesforce training can be worthwhile.
There are a lot of ways one can learn Salesforce. Since this CRM is so popular, there’s no shortage of Salesforce courses out there. You can find Salesforce training courses for end-users to Salesforce administrators. The sheer amount of Salesforce training courses out there makes it hard to figure out from where you should learn Salesforce.
Let’s talk about why you should learn Salesforce and from where should you get your Salesforce training.
What is the Importance of Salesforce Training?
Salesforce is a pretty broad CRM solution. It’s highly customizable as well, meaning a lot of companies have the CRM platform tweaked and personalized by Salesforce developers. In order to fully utilize Salesforce, the people using the CRM need to be familiar with it. This is where Salesforce training comes in.
Salesforce training helps users familiarize themselves with all the tools that come with the CRM software. Salesforce training can be broken down into several categories. Each category focuses on training people for different roles that are needed to operate Salesforce. The major Salesforce training categories are:
- Salesforce Administration Training
- Salesforce Developer Training
- Training for Salesforce End User
- Salesforce Marketing Cloud Training
Training different people for different roles ensures that you can get the most out of your Salesforce CRM software.
Types of Salesforce Training Programs
Let’s take a detailed look at the Salesforce training programs that we have listed above. All of these programs will help your employees learn salesforce properly and make the most out of it.
Salesforce Administration Training
In order to fully utilize your Salesforce CRM, you need a Salesforce administrator. A Salesforce admin oversees the entire workflow of your Salesforce CRM. Salesforce administration training involves familiarizing you with the overall deployment and maintenance of Salesforce. The overall Salesforce administration training program is pretty comprehensive, it can teach you:
- How to maintain a secure Salesforce environment for your company.
- How to customize different Salesforce applications and extend their functionality.
- The process of developing reports and dashboards that let you analyze company data more efficiently.
- How to export and import data and improve the overall quality of data being collected.
- The process of designing and implementing complex workflows and automation systems.
A Salesforce administration professional on your team can vastly improve the capability of your Salesforce CRM.
Salesforce Developer Training
Being such an expansive platform, Salesforce is bound to run into a few hiccups every now and then. It’s important to have someone on hand who can maintain your Salesforce and make sure that it keeps on running smoothly. Salesforce developer training programs can equip you with the knowledge and skills needed to maintain Salesforce for your company. Salesforce developer training can help you learn:
- Visualforce, lightning, and Apex, all of which are essential if you want to maintain Salesforce.
- Make use of custom triggers for record targets.
- Learn Custom Force code.
- Understand and manage custom data.
- Surface lightning applications and components.
- Custom lightning components.
Salesforce developer training can make you less reliant on external parties for maintaining your Salesforce CRM. This can eliminate bottlenecks and also give you greater control over your CRM software.
Salesforce End User Training
Administrators and system managers aren’t the only people who need to learn Salesforce. Even end users can benefits greatly from Salesforce training. Salesforce end user training focuses on familiarizing the end user with the platform. This training can be useful when you want to familiarize your team with the platform. Salesforce end user training can increase the productivity of your team and help your company harness the full power of Salesforce.
Salesforce Marketing Cloud Training
Cloud computing has been gaining popularity in CRM solutions for a while now. Salesforce has a suite of cloud applications that make it even more functional. Salesforce marketing cloud is one such tool, and its training can be quite useful. The Salesforce marketing cloud program training helps you understand how to automate your marketing process and increase its efficiency. Having people on your team who have undergone Salesforce marketing cloud training can greatly improve your marketing efforts. Training for Salesforce marketing cloud can even help you figure out how to supercharge your marketing process with the help of Salesforce integrations and customizations.
From Where Should You Learn Salesforce?
There are a lot of places that offer comprehensive Salesforce training programs. It’s important to pick programs that fulfill your needs. You can always consider checking out Salesforce’s own learning platforms as well. However, if you’re using a customized version of Salesforce, we would recommend that you learn Salesforce from certified Salesforce partners such as ourselves.
Rolustech offers detailed Salesforce training courses that can bring you up to speed with your CRM platform. With our help, you can better understand how Salesforce works and learn how to get the most out of this CRM solution.
Should You Learn Salesforce? Conclusion
Salesforce is a highly capable CRM software. In order to make the most out of it, you need to learn how to use Salesforce. Fortunately, there are plenty of places from where you can enroll in Salesforce training programs. Salesforce administration, developer, end user, and marketing cloud training are by far the most popular (and useful) programs that you can invest in.
Whether it’s for your professional development or for the growth of your company, Salesforce training can be worthwhile. And we at Rolustech can help you learn Salesforce.
Rolustech is an Official Salesforce Partner firm and has completed several projects in Salesforce Integration, Customization, Implementation, and more. Contact us now for a FREE Business Analysis. We will be glad to assist you!