Adding a click to call feature in Sugar enhances the productivity of users. But how much? We wanted to calculate the exact time this feature saved for each Sugar user when making daily calls. Using the data we also calculated the return on investment for our clients.
While all companies using a CRM make use of the built in calendar to plan their activities, very few realize the importance of having a fully customized calendar and the whole lot of value it can add to their system. In this post, we have shared some amazing calendar customizations we did for our clients to help them leverage their CRM.
Enterprises are eager to invest in CRM technology as part of a determined effort to grow their customer base. However, without proper direction and strategy, such initiatives might not bring optimal results and hence a clear roadmap outlining the CRM implementation process first needs to be chalked out
In this Infographic post, we have compiled the stories of 25 self-made billionaires and have tried capturing their lives before they got rich with a special emphasis on their twenties.
CRM is used by other departments as well but it must be made clear that it is primarily a sales tool. Once the sales people are given the proper training, they will embrace the technology with an open heart and that will mark the beginning of a new era for your business.
Although it is still a relatively new technology, businesses from all industry verticals have invested in it to take advantage of historical data. Get a holistic view of the customer life-cycle by using data mining techniques in CRM.
Linking Sugar to a marketing automation solution can bring tremendous benefits in terms of aligning the Sales and Marketing teams, increasing lead quality and building a positive, consistent image of the company.