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While many businesses are interested more in getting useful integrations and customizations to augment the functionality of their CRM, few realize the importance of making Sugar user friendly so that your employees love using it.

Having a CRM integrated with social media has become a necessity in today's social era. Learn what social CRM is and what it can do for your business.

A simple google search on how to add Google Maps in SugarCRM returns many results. Most of the methods are so complex that an ordinary user gets confused. Other methods explained there are either outdated or work with old versions of Sugar. One method provided by SugarCRM developers explains how to add a google map to each Sugar module; but what if you want a simple module with all of your Contacts, Leads and Accounts plotted on it?

The huge heaps of data stored in your database is of little value if you cannot obtain valuable and detailed insights from it. SugarCRM comes with Reports module to facilitate reporting requirements of sales, support and marketing teams. The reports provide brilliant insights into factors affecting the performance of the company.

The primary objective of a marketing automation platform is to streamline marketing tasks to increase efficiency and enhance productivity. But does it only automate tasks?

Let's discuss a plug and play telephony solution for Sugar- RT Telephony along with its functionality, its benefits for your team along with answers to all the questions you have ever had regarding a click to call feature in Sugar.

Does your business need a CRM? This is an important question since the future of your business could depend on it. Read these ten signs to find out!

Adding a click to call feature in Sugar enhances the productivity of users. But how much? We wanted to calculate the exact time this feature saved for each Sugar user when making daily calls. Using the data we also calculated the return on investment for our clients.

While all companies using a CRM make use of the built in calendar to plan their activities, very few realize the importance of having a fully customized calendar and the whole lot of value it can add to their system. In this post, we have shared some amazing calendar customizations we did for our clients to help them leverage their CRM.