The new Salesforce Conversational Queries feature further expands the capabilities of the Salesforce Einstein Analytics platform. Learn all about it here!
Since its inception, Salesforce has been on a mission to empower Nonprofits of all kinds through quality cutting edge solutions at affordable prices. From local social welfare organizations to multinational NGOs and foundations, Salesforce has catered to over 30,000 nonprofits globally and has helped them gain a 360 degree view of their organization. Through such philanthropic efforts, Salesforce has enabled nonprofits to optimize fundraising, improve donor retention and thus create a lasting impact.
The technology behind cryptocurrencies like Bitcoin and Etherium may not be a household name just yet but it has been gaining traction fast and although the future of the said cryptocurrencies maybe still be up in the air, the Blockchain itself is bound to stick around for the long haul. It has opened up a world of possibilities and can potentially revolutionize the way existing technologies and business processes function. With that in mind, we will focus on how blockchain is likely to affect Customer Relationship Management down the road.
SugarCRM has just released Sugar Mobile 6.1 and added the ability to view email records from the Emails module along with related records. However, it should be noted that email access is only supported for the SugarCRM 7.11 Winter ’18 and future releases. Moreover, like the Quotes, Employees, Emails and Reports modules in previous releases, the Emails module is also read-only for all users when accessed from SugarCRM Mobile.
The General Data Protection Regulation (GDPR) becomes directly applicable and enforceable in all EU Member States on May 25, 2018. Replacing an outdated data protection directive from 1995, it carries provisions that require businesses to protect the personal data and privacy of EU citizens for transactions that occur within EU member states. The GDPR also regulates the exportation of personal data outside the EU.
Did you know that there are many real estate agents who still don’t use a CRM? This is incredibly perplexing for an industry where the expression ‘Time is money’ truly holds true. Even if you are doing well for yourself right now, you can always do better with a CRM. Here are 4 ways how a CRM can help you increase your income per hour while providing more value to your clients and business.
Whether it’s managing customers, emulating business processes or boosting productivity, your CRM is only as effective as the people using it. Therefore, it’s essential you and your employees are well equipped to handle all the challenges that come with adopting a CRM solution.